Booking Policy

Seat plans: Monday – Friday 9:00am – 5:00pm, Saturday 10:00am – 4:00pm. We are closed to seat plans on Sundays. Entire-space (Executive) bookings: Monday – Friday 9:00am – 5:00pm, Saturday 10:00am – 4:00pm, Sunday closed.

Seat plans give you one of our 6 shared desks for the day at a flat fee. You can pick your seat for free or let us assign one. The Executive plan books the entire space privately and is billed per hour.

An entire-space booking uses every seat for its hours, so seats cannot be booked on a day that already has an entire-space booking. Likewise, the entire space cannot be booked for hours when any seat is taken. The calendar only shows times you can actually book.

Yes. A seat booked for today runs from the current hour until closing time. The price is the same flat daily fee, whatever time you arrive.

Your seat or hours are held for 10 minutes while you complete payment on Paystack. If payment is not completed in time the slot is released. If you pay after the hold has expired and the slot has been taken, you are refunded in full.

Flex is an optional add-on you can choose at checkout for 10% of the booking price. It lets you reschedule your booking once for free, up to 12 hours before it starts. Flex is non-refundable.

Logged-in customers can reschedule from My Account → Bookings up to 12 hours before the booking starts. If you have unused Flex, your first reschedule is free. Otherwise the reschedule fee is 10% of the booking price, paid through Paystack before the change is made. Each later reschedule is charged the same fee. You keep the same plan and the same number of hours.

You can cancel an upcoming booking from My Account → Bookings. We refund the booking price minus a cancellation fee of 15% of the booking price. Flex and any reschedule fees already paid are non-refundable. Refunds go back to your original payment method through Paystack and usually take 5–10 business days to appear.

Our team may mark your session as finished when you leave so the space can be offered to others. No refund is given for unused hours.

Guest bookings cannot be changed online. Contact us with your access code and our team will reschedule or cancel for you. The same fees apply.

Your access code is in your confirmation email. Present it when you arrive. It stays the same if you reschedule.